Terms of Service

Last updated: July 22, 2026

1. Overview

This website is operated by Charlie Scott Designs, Inc., doing business as House of Scottie (“House of Scottie,” “we,” “us,” or “our”).

House of Scottie offers this website, including all information, features, products, tools, and services available through houseofscottie.com, conditioned upon your acceptance of these Terms of Service and all policies referenced in them.

Throughout these Terms, “Services” means our website, online store, products, content, features, customer accounts, communications, and related services.

By visiting our website, creating an account, submitting an order, or otherwise using the Services, you agree to these Terms of Service. These Terms apply to all users of the Services, including visitors, customers, and individuals who submit content.

Please read these Terms carefully. Do not access or use the Services if you do not agree to them.

2. Eligibility

You must be at least the age of majority in your state of residence to place an order or create an account.

A parent or legal guardian may permit a minor under their supervision to browse the website, but the adult is responsible for any purchases, activity, or content submitted through the Services.

You may not use the Services or our products for any illegal, fraudulent, harmful, or unauthorized purpose.

3. Online Store and Shopify

Our online store is hosted by Shopify Inc. Shopify provides the e-commerce platform that enables us to offer products and Services to you.

Your use of certain Shopify features may also be subject to Shopify’s applicable terms and privacy practices.

We may modify, suspend, restrict, or discontinue any part of the Services at any time, subject to applicable law.

4. Product Characteristics and Condition

House of Scottie sells a changing selection that may include:

• Vintage merchandise

• Antique merchandise

• Resale and pre-owned merchandise

• Furniture and home décor

• Clothing and accessories

• Collectibles

• Glassware

• New merchandise

• New-with-tags merchandise

• One-of-a-kind items

• Clearance or discounted merchandise

Many products are pre-owned, vintage, antique, handmade, discontinued, or one of a kind. Such products may display normal evidence of age or prior use, including wear, patina, fading, discoloration, scratches, chips, repairs, variations, odors, manufacturing irregularities, or other imperfections.

We attempt to photograph and describe material condition issues that we identify. However, product descriptions and photographs are not guaranteed to identify every minor imperfection or characteristic.

Normal signs of age, prior ownership, use, or manufacturing variation are not considered defects when reasonably consistent with the item’s description, photographs, age, type, or condition.

You are responsible for reviewing the entire listing, including photographs, dimensions, condition notes, materials, and descriptions, before purchasing.

5. Product Images and Colors

We make reasonable efforts to display product images, colors, textures, proportions, and details accurately.

The appearance of a product may vary depending on lighting, photography, screen calibration, device settings, and the nature of vintage or handmade merchandise. We cannot guarantee that your device will display every color or detail exactly as it appears in person.

Decorations, display stands, rulers, props, or other items appearing in photographs are not included unless the listing expressly states otherwise.

6. Measurements, Sizing, and Fit

Any measurements provided are approximate and may vary slightly based on the measuring method used.

Sizes may differ among manufacturers, periods, countries, and styles, particularly for vintage clothing. A marked size may not correspond to modern sizing.

Customers are responsible for reviewing listed measurements and determining whether an item will meet their needs before purchasing. Incorrect size, fit, scale, or personal preference does not qualify an order for return or refund.

7. Prices and Availability

All prices are listed in U.S. dollars unless otherwise stated.

Prices, promotions, product descriptions, and availability may change without notice. A product may be removed or repriced at any time before an order is accepted.

Because many products are unique or available in limited quantities, placing an item in a shopping cart does not reserve it. An item is not secured until checkout is completed and the order is accepted.

We reserve the right to:

• Limit purchase quantities

• Restrict sales to particular individuals or geographic areas

• Decline or cancel orders

• Correct pricing or listing errors

• Discontinue products

• End promotions

• Refuse suspected reseller, fraudulent, abusive, or unauthorized transactions

Any offer is void where prohibited by law.

8. Orders and Acceptance

An order confirmation acknowledges that we received your order. It does not necessarily mean that we have accepted the order.

We may review, decline, limit, or cancel an order for reasons including:

• Product unavailability

• Pricing or listing errors

• Suspected fraud

• Payment authorization issues

• Address problems

• Inventory discrepancies

• Quantity restrictions

• Violation of these Terms

• Restrictions imposed by a payment provider, Shopify, or applicable law

When we cancel an order before fulfillment, we will generally void the payment authorization or refund the amount collected for the canceled portion.

We may contact you using the email address or telephone number submitted with your order.

9. Accurate Customer Information

You agree to provide complete, current, and accurate information when placing an order or creating an account.

This includes accurate:

• Contact information

• Billing information

• Shipping information

• Email address

• Telephone number

• Payment information

You are responsible for reviewing the information submitted before completing checkout.

We are not responsible for losses, delivery failures, delays, or additional expenses resulting from incorrect or incomplete information supplied by the customer, except where otherwise required by law.

10. Payment

Payment is due when an order is submitted.

Payments may be processed by Shopify Payments or another third-party payment processor. Your use of a payment method is subject to the terms imposed by the payment provider.

You represent that:

• You are authorized to use the payment method submitted

• The information submitted is accurate

• Charges associated with the order may be applied to that payment method

We do not ordinarily receive or store complete payment-card numbers.

11. All Sales Are Final

Except where otherwise required by law or expressly stated in our Return and Refund Policy, all purchases are final sale.

We do not accept returns, exchanges, or refunds for reasons including:

• Change of mind

• Buyer’s remorse

• Accidental purchases

• Incorrect size or fit

• Color or appearance differences caused by a screen or lighting

• Personal preference

• Failure to review measurements

• Normal vintage, antique, resale, or pre-owned condition

• Minor imperfections consistent with the listing

• Sale or clearance pricing

• A customer finding the item elsewhere at a different price

Our complete Return and Refund Policy is incorporated into these Terms and is available at:

/policies/refund-policy

Nothing in these Terms limits a right or remedy that cannot legally be waived.

12. No Customer Cancellations or Order Changes

Orders cannot be canceled, modified, or changed after submission.

This includes requests to change:

• Products

• Quantities

• Shipping addresses

• Billing information

• Payment methods

• Delivery methods

• Promotional codes

We may, but are not required to, accommodate a requested change when the order has not entered processing. Any accommodation is discretionary and does not create an obligation to approve future requests.

13. Damaged, Defective, Missing, or Incorrect Orders

You must inspect your order promptly after delivery.

If an order arrives materially damaged, contains an incorrect item, is missing an item, or contains a material defect that was not disclosed, contact us at info@houseofscottie.com within three calendar days of delivery.

Include:

• Your order number

• A description of the issue

• Clear photographs of the product

• Photographs of the shipping container and packaging when shipping damage is involved

Keep the product and all packaging while the claim is reviewed. Do not discard, use, repair, alter, or return the product unless we provide instructions.

We will evaluate eligible claims individually. Depending on the circumstances and applicable law, we may provide a replacement, store credit, partial refund, full refund, insurance-claim assistance, or another appropriate resolution.

The availability of a particular resolution is not guaranteed.

Do not return merchandise without written authorization. Unauthorized returns may be refused and may not be returned to the sender.

14. Shipping Area

We currently accept and ship online orders only within the United States.

We do not ship internationally, including to the European Union, United Kingdom, or Canada.

We may restrict shipping to certain U.S. states, territories, military addresses, post-office boxes, or locations based on carrier limitations, product restrictions, cost, risk, or applicable law.

15. Shipping and Delivery

Shipping and delivery estimates are estimates and are not guaranteed delivery dates unless expressly stated otherwise.

Delivery may be affected by:

• Carrier delays

• Weather

• Holidays

• Incorrect addresses

• Service interruptions

• Natural disasters

• Labor disruptions

• Security inspections

• Other circumstances outside our reasonable control

Risk of loss and title pass as provided by applicable law and the terms of the applicable carrier and payment service.

Customers are responsible for providing a secure delivery location and monitoring tracking information.

If tracking shows that a package was delivered but you cannot locate it, contact the carrier and notify us promptly. We may assist with a carrier claim but cannot guarantee replacement or reimbursement when the carrier confirms delivery.

Additional shipping information is available in our Shipping Policy.

16. Local Pickup

When local pickup is offered, customers must follow the pickup instructions provided with the order.

Orders must be collected during available pickup hours and within any stated pickup period. Identification or proof of purchase may be required.

A pickup order is not complete until it has been released to the customer or an authorized recipient.

Failure to collect an order does not automatically cancel the transaction or create a right to a refund.

17. Gift Cards and Promotional Codes

Gift cards are final sale and cannot be returned, refunded, exchanged, or redeemed for cash except where required by law.

Promotional codes:

• Must be applied during checkout

• Cannot be applied retroactively

• May be limited by product, date, location, or customer

• May not be combined unless expressly permitted

• Have no cash value

• May be canceled when obtained or used fraudulently

• May be subject to additional promotion-specific terms

We are not required to replace lost, stolen, or improperly transferred gift cards except where required by law.

18. Resale, Safety, and Intended Use

Unless expressly stated otherwise, products are sold for ordinary consumer, decorative, collectible, or household use.

Vintage, antique, or pre-owned items may not conform to current manufacturing, labeling, accessibility, efficiency, child-safety, or other modern standards.

Customers are responsible for determining whether a product is suitable and safe for their intended use.

Items that are decorative, collectible, incomplete, untested, or not intended for food contact, children, electrical use, structural support, or another specialized purpose should not be used for those purposes unless the listing expressly identifies them as suitable.

Electrical items, lamps, appliances, furniture, children’s products, and other potentially safety-sensitive merchandise should be inspected by an appropriately qualified person before use when warranted by their age, condition, or intended purpose.

Nothing in this section excludes obligations or warranties that cannot legally be excluded.

19. Intellectual Property

The Services and their contents—including our name, logos, branding, photographs, graphics, designs, text, page layout, product descriptions, videos, and other materials—are owned by or licensed to House of Scottie and are protected by applicable intellectual-property laws.

You may access the Services for personal, noncommercial shopping purposes.

Without our written permission, you may not:

• Copy or reproduce our content

• Republish product photographs

• Use our branding

• Scrape or systematically collect website data

• Create derivative works from our content

• Sell, license, or commercially exploit our content

• Use our content to train, develop, or improve an automated system or artificial-intelligence model

• Impersonate House of Scottie or suggest an unauthorized affiliation

20. Customer Reviews and Submitted Content

You may be permitted to submit reviews, photographs, comments, messages, feedback, ideas, or other content.

You retain ownership of content you submit. By submitting content to a public or promotional area of the Services, you grant us a nonexclusive, worldwide, royalty-free, transferable, sublicensable license to host, reproduce, display, adapt, publish, and use that content in connection with operating, improving, and promoting House of Scottie.

You represent that:

• You own the content or have permission to submit it

• The content is accurate to the best of your knowledge

• The content does not violate another person’s rights

• The content is not fraudulent, defamatory, threatening, obscene, harassing, or unlawful

• The content does not contain malware or harmful code

We may monitor, edit, decline, or remove submitted content, but we are not obligated to do so.

Do not submit confidential or sensitive information through a public review or comment feature.

21. Prohibited Uses

You may not use the Services:

• For unlawful, fraudulent, or abusive purposes

• To violate intellectual-property, privacy, publicity, or other rights

• To impersonate another person

• To submit false or misleading information

• To harass, threaten, defame, or discriminate against another person

• To introduce malware or harmful code

• To interfere with the security or operation of the Services

• To gain unauthorized access to an account or system

• To collect personal information about others without authorization

• To spam, phish, scrape, crawl, or use automated extraction tools without permission

• To circumvent purchase limits or security controls

• To conduct fraudulent chargebacks

• To use our content or Services in a manner that could harm House of Scottie, Shopify, our customers, or another person

We may suspend access, cancel orders, preserve evidence, or report suspected misconduct when appropriate.

22. Third-Party Services and Links

The Services may contain integrations, content, or links provided by third parties.

Third-party services may include:

• Shopify

• Payment processors

• Shipping providers

• Social-media platforms

• Analytics providers

• Advertising providers

• Review platforms

• Embedded media

• Other applications connected to our store

We do not control independently operated third parties and are not responsible for their content, availability, security, accuracy, terms, or privacy practices.

Your use of a third-party service is governed by that third party’s terms and policies.

23. Privacy

Our collection, use, and disclosure of personal information are governed by our Privacy Policy, which is incorporated into these Terms and is available at:

/policies/privacy-policy

Our Services may use cookies, pixels, analytics technologies, advertising technologies, and session-replay tools as described in the Privacy Policy.

24. Errors and Corrections

The Services may occasionally contain errors, omissions, inaccuracies, outdated information, or incorrect information relating to:

• Product descriptions

• Product condition

• Prices

• Promotions

• Availability

• Shipping charges

• Delivery estimates

• Images

• Inventory

• Other content

We may correct errors, update information, cancel an affected order, or withdraw an offer at any time, including after an order is submitted, subject to applicable law.

If we cancel an order because of our error, we will generally refund the amount collected for the canceled portion.

25. Disclaimer of Warranties

To the maximum extent permitted by law, the Services are provided on an “as is” and “as available” basis.

We do not guarantee that the website will always be uninterrupted, secure, error-free, or available.

Except for warranties, representations, or remedies that cannot legally be excluded, we disclaim all express and implied warranties relating to the Services and products, including implied warranties of merchantability, fitness for a particular purpose, title, durability, and noninfringement.

Product-specific statements made expressly in a listing remain subject to applicable law.

Some jurisdictions do not permit certain warranty exclusions. In those jurisdictions, this section applies only to the maximum extent permitted by law.

26. Limitation of Liability

To the maximum extent permitted by law, House of Scottie, Charlie Scott Designs, Inc., and their owners, officers, directors, employees, agents, affiliates, contractors, service providers, licensors, and suppliers will not be liable for indirect, incidental, special, exemplary, punitive, or consequential damages arising from or connected with the Services or products.

This includes, without limitation, loss of profits, revenue, data, opportunity, goodwill, use, or replacement costs.

To the maximum extent permitted by law, our total liability arising from a product or transaction will not exceed the amount you paid to House of Scottie for the specific product or transaction giving rise to the claim.

These limitations do not apply to liability that cannot legally be excluded or limited.

27. Indemnification

To the maximum extent permitted by law, you agree to indemnify and hold harmless House of Scottie, Charlie Scott Designs, Inc., and their owners, officers, directors, employees, affiliates, agents, contractors, licensors, service providers, and suppliers from third-party claims, liabilities, damages, judgments, losses, and reasonable expenses arising from:

• Your breach of these Terms

• Your unlawful use of the Services

• Your submitted content

• Your violation of another person’s rights

• Fraudulent or abusive conduct associated with your account

This section does not require indemnification for conduct for which indemnification cannot lawfully be required.

28. Termination and Suspension

These Terms remain effective while you use the Services.

We may restrict or terminate access to the Services, cancel an account, or cancel an order when we reasonably believe that you have:

• Violated these Terms

• Engaged in fraud or abuse

• Created security or legal risk

• Misused our content

• Interfered with the Services

• Violated another applicable policy

Provisions that by their nature should survive termination will remain effective, including provisions concerning payment obligations, intellectual property, disclaimers, liability, indemnification, and disputes.

29. Force Majeure

We will not be responsible for delays or failure to perform caused by circumstances beyond our reasonable control, including severe weather, fire, flood, natural disaster, epidemic, pandemic, war, terrorism, civil unrest, labor disruption, carrier interruption, utility failure, cyberattack, governmental action, supply shortage, or failure of a third-party platform.

This section does not excuse obligations that cannot legally be excused.

30. Governing Law

These Terms and disputes arising from the Services or a purchase are governed by the laws of the State of Texas, without regard to conflict-of-law principles.

To the extent permitted by law, any lawsuit arising from these Terms, the Services, or a purchase must be filed in a state or federal court having jurisdiction in or over Ellis County, Texas.

Nothing in this section prevents a party from bringing an eligible matter in small-claims court or exercising a right that cannot legally be limited.

31. Severability

If any provision of these Terms is found unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted and the remaining provisions will remain effective.

32. No Waiver

Our failure to enforce a provision of these Terms does not waive our right to enforce that provision or any other provision later.

33. Entire Agreement

These Terms, together with our Privacy Policy, Return and Refund Policy, Shipping Policy, and other policies expressly incorporated by reference, constitute the entire agreement between you and House of Scottie concerning the Services and purchases made through the Services.

They replace prior agreements, representations, and communications concerning those matters, except for any separate written agreement signed by an authorized representative of House of Scottie.

34. Changes to These Terms

We may update these Terms to reflect changes to our Services, policies, business practices, technology, or legal obligations.

The revised Terms will be posted on this page with an updated “Last updated” date.

Changes apply prospectively unless applicable law permits or requires otherwise. Your continued use of the Services after revised Terms become effective constitutes acceptance of the revised Terms.

35. Contact Information

Questions about these Terms may be directed to:

House of Scottie
Charlie Scott Designs, Inc.
216 W. 6th Street
Ferris, Texas 75125
United States

Email: info@houseofscottie.com
Telephone: 972-921-5688